FAQ

50plus Matters™ and how do I know this is not a scam?

50plus Matters™ is an independent division of Commix Communications Inc. The corporate division of 50plus Matters™ works with brands and companies in a variety of industries who value the opinions of Canadians like yourself. Through 50plus Matters™ you will be provided with a vehicle to express your opinion through a variety of topics. In exchange for your opinion, you’ll be offered product samples, next purchase coupons and entry in contests for prizes.

If you have any questions or concerns about 50plus Matters™, please send us a note at info@50plusmatters.ca and one of our team members will get back to you as soon as possible.

What is market research?

Market research is the activity of gathering information and knowledge about consumers’ needs or preferences. This allows us to develop better products and services that cater to your needs and day-to-day life.

What is sampling?

Sampling allows us to gauge the specific needs and preferences about a given group of people (for example, Canadian women between the ages of 55-65) by surveying a percentage of the group. This percentage will reflect a representative section of the population.

What is a panel?

A panel is a group of participants who have expressed a willingness to participate in surveys and/or customer feedback sessions.

Why should I join?

Your opinion will help influence how we can better cater to your needs with products or services. Becoming a member of 50plus Matters™ also gives you exclusive access to free samples, coupons and contests.

How do I join your panel?

You can become a member of 50plus Matters™ by clicking here and filling out our registration form. Membership is FREE.

Where are the 50plus Matters™ market research studies conducted?

Our Market research studies are conducted online and can be completed in the comfort of your own home. We collect your opinion, preferences and feedback through online surveys.

How long are your surveys?

Our surveys will vary in length, ranging from 5 to 20 minutes. We will notify you how long a survey is expected to take before you start.

Who do you share the information with?

Your opinion, preferences and feedback will be compiled and shared anonymously with our partners for research, product development and communication development purposes only.

Will my personal information be shared with anyone else?

Never. Your personal information will never be shared or sold to a third-party. We may occasionally share exclusive offers from our partners (if we have received your prior permission), but all communications will be handled by 50plus Matters™.

Can other members of my household join?

Membership to the 50plus Matters™ panel is limited to unique email addresses. Various verification methods are used to ensure that members do not register more than one time for the 50plus Matters™ panel. If we find any fraudulent activity of a panel member, the membership(s) will be terminated and all rewards that have not been redeemed will be forfeited.

Can my spouse/relative/friend replace my spot in the study?

No, if you are invited to participate, only you are eligible to do so. Members may not register, take surveys, or otherwise perform panel functions on behalf of other individuals. Incentives are awarded to individuals and are non-transferable.

How can I update my personal information?

Please email us at info@50plusmatters.ca to update any details associated with your account and a member from our team will assist you.

How will I know if I have won a contest?

Each contest will have specific set of rules and regulations, which will outline all details pertaining to that contest.

How do I cancel my panel membership?

If you no longer wish to participate and have access to free samples, coupons and contests, you can email us at info@50plusmatters.ca and we will remove you from our panel.